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Windows XP- General Connection Problems- Outdoors Unlimited

 

www.xp-erience.org

Great site for XP connection issues and system tweaks.

www.support.microsoft.com

Help straight from the manufacturer of XP. Search for specific problems here.

www.microsoft.com/downloads

Download service packs, patches and updates directly from Microsoft.

 

 

 

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I can get connected to outdrs.net, but the connection is always slow (below 28 kbps).

This problem can be caused by many different things. The first thing to check is the phone line that is connected to your computer. If it is damaged or old replace it. If it appears in good shape try a different cord to see if there is any difference in performance. Test your phone lines by plugging your phone into the phone wall jack that you use for your Internet connection. If you hear a lot of static or anything but a clean connection, then your phone line may be leaking bandwidth, thus causing the slow connection.

A common cause of a slow connection in XP is the QOS Packet Scheduler. QOS is a service that reserves a percentage of your bandwidth for audio or video streaming. To disable it click on Start, Control Panel, Network Connections. Right Click on the outdrs.net icon and select Properties. Click the Networking Tab. You will see the window below.

Click on the QOS Packet Scheduler to highlight it. Select Uninstall and then Close.

 

I can get connected but I can't get a page to display.

First, check to make sure that you have a valid address in the address box. Check for spelling errors (example: www.outprs.net instead of www.outdrs.net). Check the .com, .net, or .org and make sure that you are entering the correct one for the page that you are trying to go to (example: www.outdrs.com instead of www.outdrs.net).

If the address is correct and you still can't get a page, your TCP/IP may be corrupted. This happens quite often to former users of AOL. To remove the corruption you need to uninstall the TCP/IP and then reinstall it. Remember, a computer is a sensitive machine. All it takes is one bit to be off to corrupt something!

To uninstall TCP/IP: Click Start, Control Panel, Network Connections. Right Click on the outdrs.net icon and select Properties. Click on the Networking Tab. Click on Internet Protocol (TCP/IP) to highlight it and then Click on the Check Mark to the left of it to remove it. Click OK. This will take you back to Network Connections. Right Click on the outdrs.net icon and select Properties. Click on the Networking Tab. Put the Check Mark back in the box to the left of Internet Protocol (TCP/IP) and then click OK.

 

Email any questions to: techsupport@outdrs.net
or call:
Technical Support: 1-877-922-4868